INTL Education CIC’s Privacy Policy

Introduction

INTL Education CIC ("we", "us", or "our"), company #14915357, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, the legal basis for such use, and your rights under the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We collect two types of information from users:

• Personal Data: This is information that can be used to identify you as an individual. It may include your name, address, email address, phone number, qualifications, and any other information you voluntarily provide to us when using our website, registering for services, or contacting us.
  
  

• Non-Personal Data: We also collect certain information that doesn’t identify you personally but helps us improve your experience. This includes things like general website usage, the type of device you’re using, or how you found our website. This data helps us ensure our website works smoothly for everyone and allows us to make improvements based on how people interact with it.

Children's Information

We understand the importance of protecting the privacy of children. We may collect and process personal data about children under the age of 16, but only when this information is provided to us by a parent or legal guardian in the course of registering for our services. By providing such information, you confirm that you are the child's parent or legal guardian and consent to the processing of their data as described in this policy.

We will use children's data solely for the purposes of delivering our educational services and will take additional steps to ensure that their information is handled with the highest level of care and security.

For users under 13 residing in the United States, we comply with the Children's Online Privacy Protection Act (COPPA). We obtain Verifiable Parental Consent (VPC) prior to the collection, use, or disclosure of personal information from children. Parents have the right to review their child's personal information, direct us to delete it, and refuse to allow any further collection or use of the child's information by contacting us at hello@intl.education.

If you believe we have collected personal data about a child without proper parental or guardian consent, please contact us immediately at hello@intl.education so we can take appropriate action.

Legal Basis for Processing Your Data

We will only process your personal data where we have a lawful basis to do so. The legal basis will depend on the specific purposes for which we are using your data. The most common legal bases we will rely on are:

• Contract: When you enter into a contract with us, such as registering for a course or service, we need to process your data to fulfill that contract.

• Legitimate Interests: We may process your data for our legitimate interests, such as sending you information about our services, improving our website, or preventing fraud. However, we will only do this if your interests and rights do not override our legitimate interests.

• Consent: In some cases, we may ask for your specific consent to process your data, such as for marketing purposes. You can withdraw your consent at any time by contacting us.

How We Use Your Information

We use your information to provide you with the best possible experience on our website and services. This includes:

• Providing you with the content and services you request

• Sending you important information about our website and services, such as course updates or billing information (where applicable)

• Personalizing your experience on our website

• Improving the quality of our website and services

• Analysing usage trends on our website

We do not sell, rent, or trade your personal data to third parties.

Your information is used solely for the purposes outlined in this Privacy Policy, such as providing educational services or improving our website. In rare cases, we may share data with trusted partners or service providers who help us operate our services (e.g., hosting providers or payment processors). When we do so, these partners are contractually obligated to handle your data securely and in accordance with the law.

To facilitate our educational programs, we provision accounts for our members on third-party platforms, including Google Workspace (Gemini), Canva, Renzulli Learning, and Minecraft Education. While we ensure these tools are configured for educational safety where possible, the processing of data within these platforms is governed by their respective privacy policies. We do not control and are not responsible for the data collection practices of these third-party applications.

Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Third-Party Analytics and Session Recording: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Your Rights and Opting Out: By default, non-essential tracking scripts are disabled until you provide explicit consent via our cookie banner. You may withdraw this consent at any time by clearing your browser cookies or updating your preferences in our consent manager.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

As a global community, the personal data we collect may be transferred to, and stored at, a destination outside the United Kingdom (UK) or the European Economic Area (EEA), including the United States. When we transfer your data internationally, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as Standard Contractual Clauses.

Your Rights

Under the UK GDPR, you have a number of rights in relation to your personal data. These rights include:

• The right to access your personal data

• The right to rectification of your personal data

• The right to erasure of your personal data

• The right to restrict processing of your personal data

• The right to data portability

• The right to object to processing of your personal data

You can find more information about these rights on the Information Commissioner's Office website https://ico.org.uk/.

You have the right to withdraw my consent for data processing at any time by contacting hello@intl.education. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Please note that withdrawing consent for essential data processing may impact child(ren)'s ability to fully participate in programs. 

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, no internet transmission is completely secure. We cannot guarantee the security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for the latest information.

Contact Us

If you have any questions about this Privacy Policy or your rights under the UK GDPR, please contact us at hello@intl.education